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Frequently Asked Questions



The projector image seems dimmer than usual - what does this mean? ^ Back to top ^

It may be time to replace your projector lamp. With metal halide (high pressure mercury) lamps, you'll notice a dimming of the image brightness as the lamp loses power. Some projectors allow you to check the number of hours your lamp has been used through the built-in menu system. Check your user guide for information about this feature.

How many hours will my projector lamp work? ^ Back to top ^

Just like any light bulb you would use for another purpose, projector bulbs have an expected operating time, called lamp life. This value is expressed in number of hours - typically 1000 to 2000 hours. Newer models are claiming 4000 to 6000 hours of lamp life and more. The lamp's success rate is based on a bell curve, so that a majority of (but not all) lamps will meet the lamp life hours specified. Some lamps will fail sooner and this is part of the acceptable operating range of the rating.

Does it matter how I use my projector? ^ Back to top ^

For projectors that are used under normal operating conditions (between three to five hours per day in a clean, relatively dust-free environment) the lamp will have the greatest likelihood of lasting through its entire rated lamp life. Projectors that are used more often or are exposed to environmental contaminants are more likely to show a decrease in lamp life. Projectors that are operated 24 hours a day, 7 days a week are at the highest likelihood of lamp failure before the end of the rated hours.

What can I do to help my projector lamp last longer? ^ Back to top ^

  • Do not allow the projector to become overheated. The number one cause of lamp failure is excessive heat. Follow the instructions in the user manual for powering down the projector to ensure that the projector has had an adequate cool-down period.
  • Operate your projector in a clean, relatively dust-free environment.
  • Clean air filters regularly.
  • Utilize the "economy mode" if it is available with your projector model.

What is the difference between a halogen and metal halide lamp? ^ Back to top ^

  • Halogen bulbs last approximately 70 hours (per bulb). Metal halide lamps last approximately 1000 to 2000 hours.
  • Halogen lamps are less expensive (typically £25 - £75) than metal halide lamps (£200 - £400). The type of lamp your projector uses will be determined by the manufacturer.
  • Halogen lamps give off a yellowish image and metal halide lamps have a whiter image.
  • Halogen lamps burn at a steady rate and have a consistent brightness throughout lamp life. The brightness of metal halide lamps decreases during lamp life.

What about UHP? ^ Back to top ^

UHP (Ultra High Performance) is a proprietary design of lamp manufactured by Philips that requires lower wattage for equivalent brightness. The benefits of this technology are a smaller and lighter projector, because the power supply is smaller and lighter; a cooler running, quieter, and less expensive-to-operate projector because of the lower wattage; and a longer lamp life, because the stresses on the lamp (wattage, temperature change) are reduced. UHP lamps last approximately 4000 hours whereas metal halide lamps last approximately 1000 to 2000 hours.

What other lamp types are there? ^ Back to top ^

  • P-VIP – lamp type manufactured by Osram
  • NSH – lamp type manufactured by Ushio
  • SHP – lamp type manufactured by Phoenix
  • E-TORL – Epson’s proprietary method for optimising light leakage

What warranty do I get with my replacement lamp? ^ Back to top ^

Most original branded lamps (e.g. Sony, Hitachi, BenQ) are offered with 90 days or 500 hours (whichever comes sooner) warranty.  Some brands or some models within a brand’s range can be offered with longer warranty periods and Hotlamps is currently offering a massive 2 year warranty on all lamps sold.

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